Terms & Conditions

1. Acceptance of Terms

By accessing or using the website chirogpt.com, the ChiroGPT AI assistant, or any services provided by NJBack Chiropractic Center ("we," "us," or "our"), you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.

2. Services

NJBack Chiropractic Center provides chiropractic care, spinal decompression therapy, auto accident rehabilitation, and related healthcare services. Our website offers online appointment booking, patient portal access, intake forms, and an AI-powered chat assistant for informational and scheduling purposes.

3. SMS / Text Messaging Terms

By providing your phone number and opting in to text messages from NJBack Chiropractic Center, you agree to the following:

3.1 Consent

By opting in, you consent to receive text messages from NJBack Chiropractic Center at the phone number you provided. Consent is not a condition of purchase or receiving services. You may opt in by providing your phone number during appointment booking, patient intake, or by texting us directly.

3.2 Types of Messages

Messages may include:

• Appointment confirmations and reminders
• Appointment rescheduling or cancellation notices
• Post-visit follow-up and care instructions
• Billing and insurance-related notifications
• Responses to your inquiries
• Office updates (e.g., closures, schedule changes)

3.3 Message Frequency

Message frequency varies based on your appointment schedule and interactions with our office. Typically, you may receive 2–5 messages per week when you have an active appointment or ongoing care plan. You will not receive marketing or promotional text messages.

3.4 Opt-Out

You can opt out of text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message. You may opt back in at any time by texting START or by contacting our office.

3.5 Help

For help with our text messaging service, reply HELP to any message, or contact us at (973) 616-4555 or info@njback.com.

3.6 Costs

Message and data rates may apply. Check with your mobile carrier for details about your messaging plan. We do not charge for text messages sent to you.

3.7 Carriers

Supported carriers include but are not limited to AT&T, Verizon, T-Mobile, Sprint, and other major US carriers. Carriers are not liable for delayed or undelivered messages.

3.8 Privacy

Your phone number and messaging data will not be shared with third parties for marketing purposes. For full details on how we handle your data, please see our Privacy Policy.

4. AI Assistant Disclaimer

Our AI chat assistant ("Bones" / ChiroGPT) provides general information about chiropractic care, our services, office hours, and appointment scheduling. It does not provide medical diagnoses, treatment plans, or medical advice. Always consult with a licensed healthcare professional for medical decisions. Information provided by the AI assistant should not be considered a substitute for professional medical advice.

5. Appointment Cancellation Policy

We ask that you provide at least 24 hours' notice if you need to cancel or reschedule an appointment. Repeated no-shows may result in a fee or loss of scheduling privileges.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of NJBack Chiropractic Center or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

7. Limitation of Liability

To the fullest extent permitted by law, NJBack Chiropractic Center shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of our website, AI assistant, or text messaging service. Our total liability shall not exceed the amount you paid for services in the preceding 12 months.

8. Disclaimer of Warranties

Our website and digital services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that our website, AI assistant, or messaging services will be uninterrupted, error-free, or secure.

9. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict of law principles.

10. Changes to These Terms

We may update these Terms & Conditions from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our services after changes constitutes acceptance of the revised terms.

11. Contact Us

If you have questions about these Terms & Conditions, please contact us:

NJBack Chiropractic Center
47 Hamburg Turnpike, Riverdale, NJ 07457
Phone: (973) 616-4555
Email: info@njback.com